Computech FAQs

If some or no Engineers are being displayed in the Job Reports from Scheduler, ensure that the Staff type is set as Engineer.

To set the Staff type:

• From the WSM Main Menu
• Click Settings
• Click Staff and User Account Maint.
• Select the Staff member from the list on the left
• The Staff Type will then be displayed on the right.

To amend the Staff Type:

• Click the Edit Staff Member button
  
• Adjust the Staff Type accordingly
• Click Save & Return
• The Staff Type will now be set.

Scheduler will need to be restarted for these changes to be effective.