Computech FAQs

H

A B C D E H I K O P T U W Y

• How do I get the product licence numbers?
  Once payment has been successfully verified, which is usually instant, your serial numbers will be emailed to you. You can login to your Computech account ...
• How do I change my password
  To change your password, Login to your Computech IT Services account, then click on Personal Profile. You will then be able to change your password ...
• How can I unsubscribe from your mailing list?
  You may unsubscribe by entering your email address on the unsubscribe page. You may also unsubscribe by sending an email to support@computech-it.co.uk with unsubscribe in the subject ...
• How can I review my order history?
  To view any of your historic orders, Login to your Computech IT Services account, then click on Previous Orders. You will then be able to ...
• HTTP Error Codes
  When visiting a website, you may unfortunately come across an error. Here is a list of the possible errors and respective error codes for your reference: 100 ...
• How to get a application, file or build version
  To determine what version of the application you are using, you'll need to do the following: Right click on the application icon (not the shortcut) Select Properties: Then ...
• How to take a screen shot
  Using your keyboard, you can press the Print Screen (sometimes labelled as "PRTSCR") button, which is usually located near the top right of your keyboard. When ...
• How hard is it to implement the scripting in the enterprise version that uses that auto-accept feature for the average person?
  The Enterprise script is a logical process. For example, the script step might be "Click on a link" on the page. In this case you ...
• How to open a Refresher Enterprise Script
  To open a Refresher Enterprise script, you will need to click on the File menu within the Refresher Enterprise panel. See the image below.   Click File, ...
• How to take a Screen shot/Print screen on a Mac
  Press the Apple + SHIFT + 4 keys to get a cross hair to take a screen grab. ...
• How to install Refresher
  To install Refresher, follow the link below: http://www.computech-it.co.uk/faq/content/5/1/en/how-to-register-a-product.html   ...
• How to register a product.
  You will need to enter your user name and registration code to register.  You are prompted for this when you first run the application. Download the ...
• How to activate on Windows 7 as Administrator
  Windows 7 offers enchanced secutiry over Windows Vista and Windows XP. however, this does cause some issues when activating applications. Applications require administrative privileges to ...
• How do I get Refresher?
  To get Refresher you will need to download it. Downloading Refresher is very quick and simple. Visit the trial page for the latest version. Refresher can ...
• How easy is it to use Refresher?
  Refresher is similar to most web browsers, so it's very easy to use. A complete help file is included with Refresher so should you have any questions, ...
• How can I make the web page load quicker?
  Large images slow down the time it takes for a web page to load. Blocking these images will increase the speed that the web page loads. Enabling ...
• How many Refresher windows can I open?
  You may open as many Refresher windows as you like. ...
• How can I stop script errors/pop-ups?
  Script errors can be disabled by clicking "Disable script errors" within the Advanced menu of settings. Go to: Options -> Settings -> Advanced -> Disable script ...
• How do I use the web monitor?
  Monitor Web Site Monitor any changes on a webpage with Refresher Web Monitor. Get notified by Email, SMS, onscreen pop-up or custom sounds through your speakers ...
• How do I get my MAC Address?
  If you have TCP/IP installed, you will need to run ipconfig /all from a Command Prompt window. To do this: ...
• How do I stop new tabs from opening when Refresher starts?
  To stop additional tabs from opening when Refresher starts, you will need to untick the "Save last visited pages on exit". In the file menu, select: Options Settings Advanced ...
• How do I set-up my SMS settings?
  Depending on the SMS gateway that you use, will influence how to set-up your SMS settings. To open the settings window: Click Options in the File ...
• How to disable Javascript Alert boxes.
  To disable Javascript alert boxes, you will need to disable "Active Scripting". Note: This will disable ALL Javascript on the page   Click OK to (save you settings ...
• How do I randomly refresh a page?
  Random refresh will select a time between 1 second and the max seconds you have selected, for example 50 seconds. To enable random refreshing: Click Options ...
• How to restart Refresher Enterprise wizard
  The action "Restart Wizard" will start your wizard script again from the top. This will start again at the top of the wizard so that you ...
• How do I uninstall refresher and all that came with it?
  To uninstall Refresher, navigate to the installation directory, for example: C:\Refresher\ Then double click on the uninst000.exe file. This will then remove all of the files that ...
• How do I stop playing the wav music file manually?
  To stop the music/wav file from playing manually, simply double click the sound check box in the monitor toolbar.   This will stop the wav file from ...
• How do I adjust seconds in the Enterprise wizard?
  To adjust the seconds or minutes, double click on the value in the Enterprise script. Remeber to save your wizard after you have made any changes. ...
• How do I put Refresher in kiosk mode?
  Refresh can use a kiosk mode to refresh 1 (or many webpages) at different intervals. To use the Kiosk mode, open Link Cycler (Refresher 1.3 ...
• How to load Enterprise Wizard Script
  To load an Enterprise Wizard script: Place the Enterprise Wizard Script in the following directory: C:\Refresher Enterprise\samples\ In the Refresher Enterprise tab, click Saved Wizards Select the wizard file ...
• How to set-up Email Accounts
  Email Refresher requires the same email account settings as most other email clients. To enter your email account details into Email Refresher, click Settings from the ...
• How to set-up link to monitor.
  To monitor a link in an email, enter the settings as below: Click Settings Click Refresher Enter your email address, and the link to click that will be ...
• How to start monitoring email.
  To start monitoring your email, you will need to have configured your email account(s). Once this has been completed, simply click on the Start button, ...
• How many resources can I create?
  The number of resources in Scheduler© is unlimited. You may also create as many resource categories are needed, as these are also unlimited! ...
• How Do I add a New Resource Category?
  How Do I add a New Resource Category?   To add a "New" Resource Category the user should navigate to settings>> Resource Category Management TAB and then ...
• How do I Add a new Resource?
  How do I Add a new Resource?   To add a new resource the user must have first created a Category to fit that resource into. For exapmle you ...
• How Do I Change the Colour of an Event?
  Scheduler Pro allows the user to change the colour of any Event allowing ease of Viewing.   By using the mouse the user can change both the ...
• How do I ensure I only select a Resource once?
  How do I ensure I only select a Resource once? In the Screenshot below you can see that the selected Resources  Name, Category, Email Mobile and Job Title ...
• How Do I run filemaker Scheduler Pro from a Shared Drive?
  How Do I run filemaker Scheduler Pro from a Shared Drive?   To run the Scheduler© Pro 5 Software from a shared drive the Administrator should open the ...
• How many resources Can I manage in this application?
  How many resources Can I manage in this application? This number is unlimited by the application and only bound by the hardware. ...