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Wireless Service Management (WSM)
Frequently Asked Questions
Click on an FAQ in the list to jump to view more detail.
- What is Wireless Service Management (WSM) and how does it work?
- Who would use Wireless Service Management (WSM)?
- How do I get Wireless Service Management (WSM)?
- How easy is it to use Wireless Service Management (WSM)?
- What are the timescales to implement the Wireless Service Management (WSM)?
- What are the minimum system requirements to run Wireless Service Management (WSM)?
- How do I leave feedback or contact support?
Filemaker forms the Core of the Database and is at the heart of the proposed system.
The database has been developed over the past 3 years using our specialist services and expertise from within the Service Management Industry. This has created a customisable and extremely easily Service Management Syetme for any company involved in the Service Industry.
Virtually any Company that employs a workforce of mobile field engineers:
- Fire & Security Companies
- Couriers/Parcel delivery companies
- Mechanical Servicing Companies
- Electrical servicing companies
- Air conditioning Companies
- Plumbing & Heating Companies
- Testing & Calibration Companies
One of our field staff can show you a demo of the Wireless Service Management (WSM) application running. Once we have agreed a specification, we can then provide you with the bespoke solution.
Wireless Service Management (WSM) is installed by us. We also offer training so that you know your staff are going to be able to use the solution. We create our interfaces using friendly and intuitive techniques, leaving the complex parts behind the scenes so that users can get on with their work.
Depending on whether you require further customisation, will determine the implementation timescale. Should you have the basic version with no further customisation, including training and installation, you could be using the complete application within a week!
We ensure that all staff using the system are fully competent with every action before we complete our training. Our support teams are always available should you have any additional requests.
See the system technical specification and minimum requirements for running Wireless Service Management (WSM).
To leave feedback or contact support, please use the on-line feedback form or contact form. If more FAQ's arise, they will be added to the list.