FileMaker 14 Standby Server

Today’s businesses require data serving options that are not only secure, but also provide assurance in the event of a server failure. FileMaker Server is fast, reliable server software to securely share information with any combination of FileMaker Pro, FileMaker Go and FileMaker WebDirect clients. FileMaker Server 14 comes with new functionality including password security enhancements, the ability to auto reconnect, and now a standby server option. Join us for an exciting 60-minute presentation from the FileMaker product management team and learn all about using standby server to ensure higher availability of your business data.

https://community.filemaker.com/videos/1420

Garry Thompson interviewed on FileMakers.com about the Digital Dark Age

A recent interview on FileMakers.com with our own CEO, Garry Thompson where he gives us his viewpoint on the Digital Dark Age.

To read the full article, click the link below:

The Digital Dark Age – hyperbole or business concern?

Computech at FileMaker Devcon 2015

Come visit Computech at our booth at this years FileMaker DevCon in Las Vegas, Nevada on July 20 – 23, and will be demonstrating Synergize, FMScheduler and our flagship product BusinessMan.

Computech’s Expanding Team

Due to the continual growth of Computech, we are always on the look out for skilled FileMaker and Web developers.  We have been extremely fortunate to find two new gents over the last few months who have brought a wealth of experience already.  We would like to welcome our very own Italian Developers Stefano Amedeo and Christian Pasti.  It is wonderful having an abundance of different cultures working in the same office and we will soon be revealing a couple more…

 

Synergize Update Released

Synergize_Logo

Computech is proud to announce that the latest version of Synergize is now available for download from the Synergize website.This version has an expansive list of inbuilt Synergize functions (more details coming in the next few days) along with another free Synergize App: Synergize Calender.

Synergize update announced at FileMaker Community Event

Synergize_Logo

At the FileMaker Community Event hosted on the 29th January 2015, Computech unveiled a massive update to their Synergize product.  This update will include exciting new Synergize Apps and many more powerful features. Visit the Synergize website on the 4th February 2015 for all the latest news on this announcement.

Help with installing and updating Plug-ins in FileMaker

Do you struggle with knowing how to install or when to install the latest Plug-in?  Well you are not alone.  We have found a useful article that outlines the best practices for deploying and updating plug-ins in your FileMaker Pro solutions.

Plug-ins are essential when you are enhancing the capabilities and features of your FileMaker solution, so it is important you get it right.  To read the article on installing and updating Plug-ins please see more

If you want the ability to use full Web technologies within your FileMaker solution, then a plug-in I would really recommend is Synergize.  This is not just for experts.  Even a complete novice can use several of Synergizes free apps such as a ‘Portal Builder’ App to build portals which require no relationships.

Synergize allows FileMaker developers to create their own FilesMaker 13 solutions faster and easier than ever before.  Using a few easy steps, you will be able to create flexible, dynamic User Interfaces (UI) in your solution, in no time at all.  To find out more visit www.synergizefm.com

To read the article on installing and updating Plug-ins please see more

Computech Releases New FileMaker Plugin Synergize

Computech are please to announce the release of their new FileMaker Plugin Synergize.    Synergize allows FileMaker developers to create their own FilesMaker 13 solutions faster and easier than ever before.  Using a few easy steps, you will be able to create flexible, dynamic User Interfaces (UI) in your solution, in no time at all.

More interestingly, it is not just for FileMaker experts, a complete novice can build “FileMaker like” portal views enhanced by Web technologies which require NO RELATIONSHIPS.

With the 64 Bit Server Plugin, you do not even need to setup a web server. It takes the place of the FileMaker Web API and has been shown to be 2.5 times faster returning data.

So what are you waiting for, if you are keen to develop in FileMaker, download a free Synergize trial here http://www.synergizefm.co.uk/download-synergize/ 

 

 

FileMaker 13 & OS X Yosemite compatibility

For an update on the latest OS X Yosemite upgrade, please read this article to find out about compatibility with FM13.

http://help.filemaker.com/app/answers/detail/a_id/13966

 

Why Do CRM’s Appear So Complicated?

You do not have to be an IT Guru..

Many employees are reluctant to use their companies CRM system and complain that ‘this goes wrong…This takes too much time…’ But I would acknowledge the truth to be that employees are not told how important a CRM is to a company or trained on how to use it properly. It is not complicated you just do not understand why or how to use it.

If you do not understand the importance, you will not understand why you need to follow the correct processes. Information that is put into a CRM system has so much value and should save so many laborious hours when wanting to find out any financial or customer history.

If you are not shown any of these type of progress reports how would you know! If employees were sat down and thoroughly explained why they need to enter certain data, for example what reports can be pulled if data was correctly entered, what you can predict if this section is complete and so and so forth, staff would realize why taking the time to complete certain fields was important. The information you get out is only as good as the information you put in.

Do your staff have call logs to follow up, do they think they are following up customers just to make the time pass so that you get your monies worth out of them as opposed to them just sitting there when the phones are not ringing. Or do they know that by keeping regular contact with your customers and collecting feedback on your service is one of the main reasons they have a job. If this is not done efficiently your customer care will be poor, thus customers may no longer buy from you, resulting in demand for staff decreasing…Hello unemployment! Wow the system all of a sudden looks great and serves a worthy cause!

Then there’s training… If you did not know how to drive a car, would you want to get in it? The same with CRM systems. A quick whiz through quotes and sales orders will give about as much confidence as asking a learner driver to reverse down a country lane! Explain the whole customer journey, role play every eventuality and try not to overload.

Money is time so it’s understandable why you would not want to dedicate many hours, but believe me, your investment will not be utilized to its full potential and only you will be losing out. Try and record any onscreen training so that your employees can refer back and just break it down into modules so they learn a couple of modules at a time. It’s not rocket science but some people take longer than others to absorb what is in front of them. If people do not know how to use it, then give them more time.

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